Vox Bodyworks has a 48 hour cancellation policy. Cancellations made less than 48 hours before your scheduled appointment will result in a 50% cancellation fee. Same day cancellations are charged 100% of the scheduled fee for the service chosen. Clients arriving late will receive the remainder of their session, at the full scheduled rate. However, late arrival beyond 20 minutes for 60 & 90 minute sessions and beyond 10 minutes late for 30 & 45 minute sessions will result in the forfeiture of your session or a charge equal to the full amount of the scheduled session.
Refunds may be requested for prepaid sessions within 14 days of purchase. After 14 days refund requests may be made for 50% of the purchase price. Clients may request refunds at the 50% rate for up to 45 days. Refunds will not be made after 45 days. Clients may transfer sessions to others in the event that they are unable to use their remaining sessions. Vox Bodyworks may review refund requests after the 45 day period on a case by case basis, and refunds will be given at the sole discretion of Vox Bodyworks.